Logo Neptronic
Home TechTime July 2015

Description: NEP's iMac:Users:frederick:Desktop:TechTime July 2015 Banner.png

TechTime is a Neptronic publication aiming to inform you of common issues highlighted by our technical support team and the best way to deal with them. Each features three new topics and will be posted on neptronic.com.

Description: NEP's iMac:Users:frederick:Desktop:Suggest Topic.png

Description: commun:Frédéric:Frédéric:Communications:TechTime:May 2015:Images:Electric Heaters Divider.png

Does Distance Matter?

Airflow Conditions to Avoid


While installing a duct heater, there are certain basic rules to follow. Respecting minimum distances upstream and downstream of the heater is one of the important ones. Here are some installation tips that will prevent damaging of the heating elements and controls.


Description: Description: commun:Frédéric:Frédéric:Publications & Communications:Technical Bulletin:Images:Faces:Patrick Victor Technical Bulletin Pic.png

Patrick Victor

Technical Support – Electric Heaters

Contact him at this email address pvictor@neptronic.com

Description: commun:Frédéric:Frédéric:Communications:TechTime:May 2015:Images:Humidifiers Divider.png

Diagnostics 501

Diagnstic Display on SKG Humidifier


We sometime get calls from technicians on site that are not sure how to troubleshoot a SKG that is not reacting to control signal. Where to start looking? and what to do? Here is breakdown of the diagnostic procedure to help resolving that kind of issue in a quick and effective manner.



Description: 501

Description: Description: Description: NEP's iMac:Users:frederick:Desktop:David TechTime Pic.png

David Wong

Technical Support – Humidifiers

Contact him at this email address david@neptronic.com 

Description: commun:Frédéric:Frédéric:Communications:TechTime:May 2015:Images:HVAC Controls Divider.png

What’s the Difference?

2 Pipe vs 4 Pipe Fan Coil


There are many questions that arise when setting up a fan coil controller. Most of these interrogations come when setting up a TFC series controllers. While in the configuration of the TFC, one of the first settings asks if it is a 2 pipe or 4 pipe system. In order to clarify the differences, we will expose these two concepts here.


Description: NEP's iMac:Users:frederick:Desktop:4 Pipe Fan Coil.png

Description: Description: commun:Frédéric:Frédéric:Communications:TechTime:April 2015:Images:Faces:Patrick Lafrance Tech Bulletin Pic.png

Patrick Lafrance

Technical Support – HVAC Controls

Contact him at this email address patrick.lafrance@neptronic.com