Neptronic Sales & Marketing  and Technical Support departments are proud to present the first edition of TechTime.  This new publication aims to inform you of common issues higlighted by our technical support team and the best ways to deal with them. This monthly technical bulletin will feature three new subjects in each edition.

Thinking Remotely:

Remote Duct Heater Control

In most public places such as vestibules and hallways, having a thermostat installed on the wall is not ideal since it can be accessed, controlled or damaged by unauthorized personnel. Neptronic’s room temperature sensors STR1-13 (3.3kOhms) and STR1-11 (10kOhms) can be used with duct heaters to resolve this issue. Click here to learn more.

STR1

Patrick Victor

Technical Support – Duct Heaters

Contact him at this email address pvictor@neptronic.com

Where’s the Transfo?:

Peripherals' Power Supply

SKR Residential Steam Humidifiers come with a choice of kits which include PC board, humidity controller and accessories. On occasion, customers prefer to change the default controller to a digital one like the HRO20 for esthetic reasons. However, making this change requires an additional transformer. Click here to learn more about the different kits and their requirements.

SKR

Carlos Vargas

Technical Support – Humidifiers/Duct Heaters/HVAC Controls

Contact him at this email address carlos@neptronic.com

Keep it Fresh:

Below 0ºC (32ºF) Fresh Air Application Controllers

The default controller sold for fresh air applications is the TRO5404. The operating temperature range of this controller is 0°C to 50°C (32°F to 122°F) and the setpoint range is 10°C to 35°C (50°F to 95°F). For temperatures below 0°C (32°F), you must use another controller with an extended temperature range. Click here to know which one to choose.

Patrick Lafrance

Technical Support – HVAC Controls

Contact him at this email address patrick.lafrance@neptronic.com

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